About us > Customer Service > Mail Order Guarantee/ Returns & Cancellation Policy
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Mail Order Guarantee/ Returns & Cancellation Policy
We are sure you will love your purchase from Peace Pillows.
RETURNS/ FAULTY GOODS Peace Pillows guarantees its products for 12 months against faulty manufacturing. If your purchase is faulty, please call us on 0800 1 PEACE (0800 1 73223) for a return code. Then simply send us the item. If it cannot be repaired, we will replace it. Please retain proof of postage. CANCELLATION If you wish to cancel your order before it has been despatched there is no administration charge. You will be refunded the cost of your Order and any postage. PLEASE NOTE: For hygiene reasons we cannot refund or accept pillows for return unless they are faulty. Please refer to other Peace Pillow stockists regarding their returns policy. This does not affect your statutory rights. |